Warranty Eligibility Condition

  • The warranty covers only defects resulting from manufacturing and does not cover damages caused by misuse, accidents, or improper handling. Additionally, the customer must adhere to the usage and maintenance instructions provided with the product to avoid voiding the warranty due to improper use.

  • Retention of the Purchase Invoice or a Clear Copy : To benefit from the warranty, the customer must retain the original purchase invoice or a clear copy of it.

  • The invoice serves as proof of purchase, which determines the purchase date and confirms the warranty period. Therefore, it is essential to keep it safe to ensure eligibility for warranty services such as replacement or repair.

WARRANTY POLICY DETAILS:

  • YEAR WARRANTY AGAINST MANUFACTURING DEFECTS:

  • ALL “BIANCA” PRODUCTS ARE COVERED BY A FULL YEAR WARRANTY FROM THE DATE OF PURCHASE, WHICH PROTECTS AGAINST DEFECTS CAUSED BY THE MANUFACTURING PROCESS.
    THIS WARRANTY COVERS ANY ISSUES RELATED TO MATERIALS OR WORKMANSHIP, PROVIDED THE PRODUCT IS USED ACCORDING TO THE INSTRUCTIONS AND GUIDELINES PROVIDED.

The Warranty Does Not Cover:

  • Scratches or damages resulting from daily use or exposure to excessive heat.

  • Damages caused by impacts or drops.

  • Damages caused by the use of harsh cleaning materials
    or sharp tools on the cookware surface.

AVAILABILITY OF ORIGINAL SPARE PARTS AND ACCESSORIES:

  • WE GUARANTEE THAT ORIGINAL SPARE PARTS AND ACCESSORIES FOR “BIANCA” PRODUCTS WILL REMAIN AVAILABLE LONG AFTER YOUR PURCHASE. WE ENSURE HIGH- QUALITY SPARE PARTS ARE PROVIDED TO MAINTAIN CONTINUOUS AND EFFICIENT PRODUCT PERFORMANCE.

EXTENDED SERVICE AND MAINTENANCE AFTER WARRANTY
EXPIRY:

  • EVEN AFTER THE WARRANTY PERIOD ENDS, WE OFFER MAINTENANCE SERVICES AT COMPETITIVE PRICES. ADDITIONALLY, ORIGINAL SPARE PARTS FOR OUR PRODUCTS WILL REMAIN AVAILABLE LONG AFTER THE WARRANTY HAS EXPIRED, ENSURING CONTINUED PRODUCT PERFORMANCE AT ITS BEST.